Everything you need to know about how BlockDAG collects, uses, and safeguards your personal information is clearly laid out here.
Blockdag believes that every user's personal data belongs to them
Every transaction and piece of personal data you submit is protected with 256-bit SSL encryption. No one can intercept or read your data in transit.
BlockDAG never sells your data to advertisers or third parties. Your information is used solely to improve our services.
Your data is stored on internationally certified secure servers. Regular security audits ensure the servers are always kept up to date.
You can view, update, or delete your stored data at any time — simply reach out to our support team.
We are transparent about which cookies we use and why. You can disable non-essential cookies at any time.
If our privacy policy changes, you will be notified in advance by email. Keeping you in the dark is not something we do.
Welcome to blockdag. When you register or start using our platform, certain information naturally comes to us. This privacy policy clearly sets out what that information is, why we collect it, and how we handle it.
Our Privacy Policy applies to:
This policy has been developed in compliance with international data protection law (GDPR) and local regulations. BlockDAG believes that privacy is a fundamental right, and we are fully committed to upholding it.
Blockdag only collects information that is necessary to provide you with the best experience. Requesting unnecessary data goes against our principles.
| Data Type | Example | Why It's Needed |
|---|---|---|
| Identity Information | Name, date of birth, NID number | Age & Identity Verification (KYC) |
| Contact Information | Email, phone number | Account Registration & Support |
| Financial Information | Payment methods, transaction history | Deposit & Withdrawal Process |
| Technical Information | IP address, device information, browser | Security & Fraud Prevention |
| Usage Data | Game history, bet records | Service Improvement & Personalization |
Blockdag does not collect sensitive information such as religious beliefs, political opinions, or health-related data. Identity documents submitted for KYC are used solely for verification purposes and are stored securely.
We collect information in several ways — some directly from you, and some automatically through your use of the platform:
BlockDAG uses your information for the specific purposes listed below. Each use has a lawful basis:
We never use your information for purposes outside this list. Should we need to use it for a new purpose, we will obtain your consent first.
Blockdag does not sell your data. However, in certain limited circumstances, information may be shared to meet legal obligations or to deliver our services:
BlockDAG uses cookies and similar technologies to improve site functionality and personalize your experience.
You can disable non-essential cookies from your browser settings. However, disabling essential cookies may cause certain site features to stop working.
BlockDAG follows the highest industry standards to protect your data. Our security framework operates on multiple layers:
As a BlockDAG member, you have the following rights over your own data:
You can request to see what personal data we hold about you.
You can request corrections to any inaccurate or outdated information.
Under certain conditions, you may request that your data be deleted.
In certain cases, you can request that we limit how your data is processed.
You may request a copy of your personal data.
You can opt out of marketing communications at any time.
To exercise any of these rights, email us at support@blockdag.im. We will respond within 30 days of receiving your request.
Blockdag does not retain any data longer than necessary. Retention periods vary depending on the type of information:
Once the retention period expires, data is automatically deleted securely or fully anonymized.
Blockdag strictly does not serve anyone under the age of 18. We do not knowingly collect personal data from minors.
Age is verified at the time of registration. Should any minor's data come into our possession for any reason, it will be deleted immediately upon discovery and the associated account will be closed.
This privacy policy may be updated from time to time due to changes in technology, law, or business requirements. For any such changes, we will take the following steps:
Minor changes (such as spelling corrections or clarifications) may not be separately communicated, but the effective date will be updated.
For any questions, concerns, or complaints regarding our privacy policy, please reach out to us:
We aim to respond to all privacy requests within 30 days. Complex requests may take up to 90 days — in such cases, you will be notified in advance.
You've read BlockDAG's Privacy Policy — now register with confidence and enjoy the best gaming experience in Bangladesh.
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